FAQ

For coaches

1. Why should I use the Coachez App?

We understand that coaching has its challenges. When it comes to finding more students, managing coaching schedules, collecting payment, all bring away the focus from coaching. The Coachez App allows you, the coach, to focus on what is most important, coaching and the student. Reaching out to more students, self-managing your available time and schedules, collection of payment in a cashless environment, getting recognised for your coaching efforts through ratings and reviews, is all done at the ease of your mobile device. Try the Coachez App today, open a world of greater opportunities and be the coach you aspire to be.

2. What are the charges involved in using this app?

Coachez is a free app for coaches and students to download. Coaches are welcomed to add available sessions of any configuration, whether group or individual classes for free.

There is presently a 20% administration fee applied to any completed class session on the coach. In return, the coach retains access to all the features of the Coachez App platform including but not limited to its automatic scheduling and tracking system, cashless receipt and ratings & reviews.

Coaches can self-manage all their sessions, down to the class size, location, and session fee. All details will be made visible to any participant who then book and pay through the app. We encourage the Coachez App to help coaches have the ability to reach out to more students, without having to invest time and effort in marketing and management of schedules and confirmation. For a limited period of time, all NROC coaches can register as a sport coach on the Coachez App platform for free. Non-NROC coaches will have a one-time S$88 registration fee to be on the platform.

3. Do I have to be NROC registered in order to coach?

No, however, all NROC registered coaches will be recognised on the platform as meeting the requirements for NROC. Non-NROC registered coaches are encouraged to register as a NROC coach and together with SportSG and CoachSG, we can make coaching and sports better for all.

4. How do I become an NROC coach?

For more information on NROC admission requirements, please refer to: sportsingapore. As of June’17, there is no membership fee required for the initial three-year term. Coachez encourages all coaches to become a NROC registered coach.

5. When can I download the Coachez App and is it available now?

The Coachez App will be released shortly in the 3rd Quarter of 2017 and be available as a free app on the Apple App Store for iOS devices. An Android version is currently in the works and release date details will be provided shortly.

For students

1. Should I use the Coachez App?

Discovering sports and potentially new sports has never been easier. Coachez is a database of sport coaches, allowing you to find and locate the best coach for you.Wanting to try a new sport but unsure of the high costs to attend a dedicated individual session? Find a group class for beginners and get in now. Caught up with the demands of daily life and missed out on an appointment before?

The Coachez App notifies you when you have an upcoming session rather than you referring to your calendar or a scribble on a notebook. Look through your past sessions and see how you have progress over time. You can even drop your coach an encouraging message on what is going well for you or provide feedback on how he/she can improve. Enjoy the convenience of a cashless environment and pay for all your sessions through the app. No more reminders for payment, no more notes and no more coins. Everything tracked and updated.

2. What are the charges involved in using this app?

Students can book any sport sessions and classes that they wish to participate in, made available by a coach. The session fee is dependent on what the coach has designated and is visible during the booking confirmation page. Coachez utilises a credit system, to allow students to use their purchased credits however they wish to.

3. When can I download the Coachez App and is it available now?

The Coachez App will be released shortly in the 3rd Quarter of 2017 and be available as a free app on the Apple App Store for iOS devices. An Android version is currently in the works and release date details will be provided shortly.